Last Updated: June 10, 2026

Welcome to Shakunavali (“we,” “our,” or “us”). These Terms and Conditions govern your use of www.shakunavali.com and our Handwritten Janmakshar Seva services. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and Conditions.

1. About Our Seva

Shakunavali provides personalized, handwritten Janmakshar (birth charts) prepared using traditional Vedic astrology calculations. Each Janmakshar is created with devotion, precision, and care, inspired by the sacred traditions of Bhagwan Shri Swaminarayan.

Our mission is to preserve and share this spiritual heritage while offering meaningful guidance rooted in Vedic wisdom.

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years of age, or
• You have obtained permission from a parent or legal guardian.

You agree to provide accurate and complete information, including:

• Full Name
• Date of Birth
• Time of Birth
• Place of Birth

Accurate birth details are essential for the preparation of your Janmakshar.

3. Service Description

• Every Janmakshar is individually handwritten and prepared with care.
• Due to the sacred, personalized, and time-intensive nature of this Seva, only a limited number of Janmakshars can be prepared each day.
• The Janmakshar is intended for spiritual guidance, self-awareness, and personal reflection.
• Our services are not intended to replace professional legal, medical, financial, psychological, or other expert advice.

4. Orders and Payments

• All orders are subject to acceptance and availability.
• Full payment must be received before preparation of the Janmakshar begins.
• Prices displayed on the website are subject to change without prior notice.
• Once payment is successfully processed, an order confirmation will be sent through the contact details provided by the customer.

5. Delivery

Your Janmakshar may be delivered through one or more of the following methods:

• Digital delivery via WhatsApp
• Digital delivery via Email
• Physical delivery (where applicable)

Estimated delivery timelines will be communicated during the ordering process.

While we strive to meet all delivery commitments, delays may occasionally occur due to:

• High order volumes
• Traditional preparation requirements
• Technical or logistical circumstances beyond our control

In such cases, we will make reasonable efforts to keep you informed.

6. Refund and Cancellation Policy

Due to the highly personalized and sacred nature of our Seva:

• Orders cannot be cancelled once preparation has commenced.
• Refunds are available only if we are unable to fulfill the order due to unforeseen circumstances.
• If you experience any issue with your order, please contact us within seven (7) days of delivery.

Each concern will be reviewed individually and in good faith.

7. Intellectual Property

All content available on this website, including but not limited to:

• Text
• Graphics
• Images
• Logos
• Sacred artwork
• Design elements
• Janmakshar formats
• Website content

is the exclusive intellectual property of Shakunavali unless otherwise stated.

Unauthorized reproduction, distribution, modification, publication, or commercial use of any content is strictly prohibited without prior written permission.

8. Limitation of Liability

The Janmakshar and related services are provided for spiritual guidance and reflection purposes only.

We do not guarantee:

• Specific outcomes
• Future events
• Financial success
• Personal relationships
• Health outcomes
• Any other life results

To the fullest extent permitted by law, Shakunavali shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Use of our services
• Reliance on information provided
• Website interruptions or technical issues

9. Privacy

Your use of our services is also governed by our Privacy Policy.

By using our website and services, you acknowledge that you have read and understood our Privacy Policy and consent to the collection and use of information as described therein.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute, claim, or legal proceeding arising from the use of our services shall be subject to the exclusive jurisdiction of the courts located in Gujarat, India.

11. Changes to These Terms

We reserve the right to modify, update, or replace these Terms and Conditions at any time.

Any changes will become effective immediately upon publication on our website unless otherwise stated.

Your continued use of our website or services after such changes constitutes acceptance of the revised Terms and Conditions.

12. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us through the contact details provided on our website.

We are committed to serving you with devotion, transparency, and integrity.